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TERMS and CONDITIONS
Responsibility of the Operator:
ATI Tours gives notice that they act as booking
agents for the persons or companies providing or offering the means
of travel, transport, accommodation, course, or other services and
all receipts, tickets, vouchers, coupons or exchange orders are
issued subject to the terms and conditions under which the accommodation
and other services are provided. The acceptance of such documents
shall be deemed consent to all the conditions herein.
Liability:
ATI Tours shall not be liable for any injury,
damage, loss, accident, delay or irregularity that may be caused
to person or property, however caused or arising, during any tour
under its management, sponsorship, procurement or otherwise.
Change of itineraries or accommodation:
Should there be cause beyond control, i.e.
climatic, holidays and strikes etc. ATI Tours reserves the right
to modify itineraries, in the best way considered necessary, or
to change any reservation and/or means of conveyance without notice,
for any reason whatsoever, without allowance for refund. If any
extra cost, relevant to the above said, will be incurred by the
client.
Acceptance of Bookings:
Bookings are accepted, dependent on the availability
of the services or accommodation required. The booking will be subject
to the conditions stipulated by the service provider.
Deposit/Payments:
For most regular services a minimum deposit
of 10% will be required to secure the booking. Package tours, resorts,
apartments, villas and cruises, will require a more substantial
deposit or full payment well ahead of the arrival date. Bookings
relevant to Trade Fairs, Festivals and Peak Periods are subject
to the stringent conditions imposed by the providers. Balance payable
should be settled 45 days prior to commencement of service and always
subject to the supplier's specifications and conditions. Late bookings
may be accepted with full payment upon partial or full confirmation
of the itinerary. NB: ATI reserves the right to cancel any
booking if the deposit is not received within 7 days from the date
of the invoice.
Prices:
Prices are correct at the time of printing,
however subject to change in the event of currency fluctuations.
Furthermore ATI has no control whatsoever in possible increases
imposed by the proprietors, operators or providers of the service
and in any such event the client will be liable for the difference
in costs.
Inclusions in the cost:
Inclusions are stipulated in accordance with
each individual service or package. Should the information relevant
to the service or part of, be misleading or equivocal, it is the
clients responsibility to request clarifications prior to finalising
the booking.
Costs do not include:
The costs quoted may not include airport or
embarkation port taxes, cost of passport, visa or any other documentation,
excess luggage charges, travel insurance, porterage (unless specified),
laundry, telephone calls, use of products in hotel room's mini bar
and room service.
Travel documents:
It is the responsibility of the client to
ensure that they are in possession of the proper travel documents
including vouchers, travel documents which must be in compliance
with current government and transportation companies' regulations.
Cancellation by the client:
For most services refunds will be made in full up to 46 days prior
to the commencement of the service. ATI Tours is obliged to honour
the cancellation conditions stipulated by the property or the provider
of the service; this is particularly relevant to bookings for tours,
weddings, villas/apartments, cruises, courses, trade fair, cultural,
sporting and festival periods, etc. No refund whatsoever will be
provided for pre-booked tickets to any event. After 45 days prior
to the commencement date of the services booked, cancellations will
be subject to the following scale of charges, however pertinent
to the above exclusions:-
| 45-30 days prior |
10% |
| 29-14 days prior |
20% |
| 13-07 days prior |
50% |
| 06-day of arrival
/no show |
no refund |
Missed service or part of:
ATI Tours will not apply full or partial refunds, for voluntary
absences or involuntary delays in joining the services provided,
including: missed meals, missed transportation (for private use
or during the execution of a tour), sightseeing and entries to any
venue
Cancellation of service:
Should a service be withdrawn, modified, postponed or cancelled
for reason beyond ATI's control, the client will be offered an alternative
choice. However if the alternative arrangements offered are not
suitable, the full amount paid by the client will be refunded in
full and upon the rendering of same, all liability of ATI Tours
shall cease.
Luggage:
Luggage and any personal articles carried
by the client on any form of transportation, whilst on tour, are
at all times and in all circumstances at the owner's risk.
Insurance:
ATI Tours recommends the purchase of a comprehensive travel insurance
policy to cover against medical expenses, personal accident, loss
or damage of luggage, loss of deposit and cancellation fees.
Errors and omissions:
Every care is taken to ensure the accuracy of this brochure at the
time of printing. However ATI Tours cannot be held responsible for
omissions, misprints or typographical errors.
Brochure costs:
only in Australian Dollars. Hotel rates are per person per night,
unless otherwise stipulated.
Brochure validity:
01 January - 31 December 2008
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